Return and Refund Policy

---

Last updated February 13, 2022

If you are not satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email our team at info@injuredsoldiers.org to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Operation Injured Soldiers / Brave Hearts Estate

Attn: Returns

RMA #

4171 Ely Rd

Pellston, MI 49769

United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

• Drinkware
• Hats
• Veteran Experience Sponsorships
• Event Registrations & Sponsorships

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

• A $5.00 restocking fee will be charged for all returns.
• Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

248.437.3130

info@injuredsoldiers.org

This return policy was created using Termly's Return and Refund Policy Generator.